The CX & Culture Connection

For business leaders looking to drive growth and innovation by addressing CX and culture together

A CX & CULTURE CONNECTION™ EDUCATIONAL SERIES

CX & Culture Connection Podcast

Matt Egol’s podcast is for CX Leaders who are looking to drive growth and innovation through the connection of customer experience and culture. New episodes air every other Monday.

A CX & CULTURE CONNECTION™ EDUCATIONAL BOOK


The CX & Culture Connection: Creating a Growth Flywheel by Approaching Customer Experience and Culture Together

This bestselling book written by Matt Egol, Founder and CEO of JourneySpark Consulting, focuses on how you can create a growth flywheel at your company by paying attention to experience management and culture together